Privacy Policy

Smart Clean Solutions (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect

We may collect the following types of information when you interact with our website:

Personal Information

Name
Phone number
Email address
Business name (if provided)
Any information you submit through contact or booking forms

Non-Personal Information

Browser type
IP address
Pages visited
Time spent on the website
Device information

This information helps us improve our services and user experience.

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries and service requests
Provide cleaning service quotations
Improve our website functionality and performance
Communicate with you regarding our services
Maintain internal records
Ensure website security and prevent misuse

We do not sell, rent, or trade your personal information to third parties.

3. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. Cookies help us understand how visitors use our website so we can improve content and usability.

You can choose to disable cookies through your browser settings if you prefer.

4. Third-Party Services

We may use trusted third-party tools (such as analytics services) to monitor website performance. These services may collect anonymous usage data in accordance with their own privacy policies.

We ensure that any third-party partners maintain appropriate data protection standards.

5. Data Protection

We take reasonable technical and organizational precautions to prevent:

Unauthorized access
Data loss or misuse
Disclosure of personal information

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Request access to the personal data we hold about you
Request correction of inaccurate information
Request deletion of your personal data
Withdraw consent to communication at any time

To make such a request, please contact us using the details below.

7. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage users to read the privacy policies of any third-party websites they visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Smart Clean Solutions

By using our website, you agree to the terms outlined in this Privacy Policy.

Terms & Conditions

Welcome to Smart Clean Solutions. By accessing and using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By using this website, requesting our services, or submitting your information through our forms, you agree to these Terms & Conditions and our Privacy Policy.
If you do not agree, please do not use this website.

2. Services

Smart Clean Solutions provides professional cleaning services for commercial, institutional, and workplace environments.
All services are subject to availability, scheduling, and agreement on service scope.

We reserve the right to:

Modify or discontinue services at any time
Refuse service if necessary due to safety, legal, or operational reasons

3. Quotations and Pricing

All quotations provided are based on the information supplied by the client.
Final pricing may vary depending on site condition, size, and specific requirements.
Any additional services requested beyond the agreed scope may result in additional charges.

4. Client Responsibilities

Clients are responsible for:

Providing accurate information when booking services
Allowing access to the premises at the scheduled time
Ensuring a safe working environment for our staff
Informing us of any hazards or special cleaning requirements

Delays caused by restricted access or unsafe conditions may affect service completion.

5. Scheduling and Cancellations

Appointments must be scheduled in advance.
Cancellation or rescheduling should be notified at least 24 hours prior to the service time.
Late cancellations may be subject to a service fee.

6. Use of Website

You agree not to:

Use this website for unlawful purposes
Attempt to gain unauthorized access to the website or systems
Copy, reproduce, or distribute website content without permission
Submit false or misleading information

All website content is provided for general information only.

7. Intellectual Property

All content on this website, including text, design, logos, and images, is the property of Smart Clean Solutions and may not be copied, reused, or distributed without written consent.

8. Limitation of Liability

While we strive to provide high-quality services and accurate website information, Smart Clean Solutions shall not be held liable for:

Indirect or incidental damages
Delays caused by circumstances beyond our control
Losses resulting from misuse of our website

Our liability is limited to the value of the service provided.

9. Health & Safety

We follow professional cleaning standards and safety procedures. Clients must disclose any hazardous materials or conditions before service begins.

We reserve the right to refuse work if safety risks are identified.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content, policies, or practices of those third-party sites.

11. Changes to Terms

Smart Clean Solutions may update these Terms & Conditions at any time. Updated versions will be posted on this page with the revised effective date.

Continued use of the website indicates acceptance of the updated terms.

12. Governing Law

These Terms & Conditions are governed by the applicable laws of the country in which the services are provided.

13. Contact Information

For any questions regarding these Terms & Conditions, please contact us: